SHIPPING & RETURNS
Shipping Policy
Shipping rates
Shipping charges for your order will be calculated and displayed at checkout.ย
- Shipment cost - ILSย 35
- Free shipping for orders over ILSย 250
- Home delivery cost - ILS 35. Deliveries will be provided within 5 business days
- You can also collect your order from the studio at no extra cost
- We currently do not ship outside Israel
Return & Refund Policy
If you are not entirely satisfied with your purchase, we're here to help.
Returns
- You haveย 14 calendar days to return an item from the date you either purchased or received it (for online purchases)
- You can return items to the studio using aย delivery service for ILSย 35
- On Sale items can be returned or replaced up to 5 days from the date of purchase or receipt.ย
ย
To be eligible for a return (and a refund), your item must be unused, with all the original tags and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Items made for order are not eligible for returns.ย
Refunds
Once we receive your item, we will inspect it and if your return is approved, we will initiate a refund to your credit cardย according to the terms of your purchase (meaning, if you used instalments, your refund will also be divided intoย instalments)ย within 48 hours. You will receive the credit withinย 14 days,ย minus a cancellation fee of 5% of the purchase value.
You can contact our customer service at any stage and we will be happy to assist or answer questions.
Email -ย ofrimatzastudio@gmail.com
Phone -ย 054-8208888
* By the way, please do notย forget to follow the washing instructions on the tags.ย
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ืืฉืืืืื
ืืฉืืื ืขื ืืืืช ืืกืืคืง 3-5 ืืื ืขืกืงืื ืืขืืืชย 35 โช.ื
ืืฉืืื ืืื ื ืืื ืงื ืืื ืืขื 250ย โช.ื
ืืืกืืฃ ืขืฆืื ืืืกืืืืื ืืื ืขืืืช, ืืืืกืืฃ ืืชืืืื ืืจืืฉ.ื
ืืืืคื ืืืืืจื
ืชืืย 14 ืืื ืืงื ืืืช ืื ืงืืืช ืืคืจืื (ืืืฉืืื).ื
ืคืจืื ืฉื ืงื ื ืืืืฆืข ื ืืชื ืืืืืืฃ ืขื 5 ืืื ืขืกืงืื ืืืืขื ืงืืืชื.ื
ืืืืคื/ ืืืืจื ืืืืช ืืืงืืื ืืขืืืช ืกืืืืช ืฉื 40 โช.ื
ย
ืืืืจ ืืกืคื
ืืืืจ ืืกืคื ืืื ืชื ืชืื 48 ืฉืขืืช ืืืื ืืงื ืืื/ ืงืืืช ืืคืจืื (ืืืฉืืื) ืืืืชืื ืืืืง, ืืืืืจ ืืืขืืจ ืชืื 14 ืืื ืขืกืงืื ืืืืขื ืืืืจืช ืืคืจืื, ืื ืืืื ืืื ืืืืื ืฉื 5% ืืฉืืื ืืจืืืฉื ืขื ืคื ืืชืงื ืืช ืืืื ืช ืืฆืจืื. ืืืืืจ ืืื ืชื ืืืจืืืก ืืืฉืจืื ืฉืืืชื ืืืฆืขื ืืืืื ื ืืืืืชื ืชื ืืื ืฉื ืืขืกืงื ืืืงืืจืืช, ืืืืืจ ืืืืื ืฉืขืกืงื ืืืฆืขื ืืชืฉืืืืื ืืื ืชืืืื ืืืกืคืจ ืชืฉืืืืื ืืื.ื
ืืืืจื/ ืืืืคื ืชืื ืชื ืืชื ืื ืฉืื ื ืขืฉื ืฉืืืืฉ ืืืืฆืจ, ืื ื ืืืฉ ืืืืืืจ ืืืจืืืชื ืืืงืืจืืช ืขื ืชืืืืช ืืืื.ื
ืฉืืื ืื: ืื ื ืืชื ืืืืืืจ ืื ืืืืืืฃ ืืืืื ืฉื ืชืคืจื ืืืืื ื ืืืฉืืช.ื
ืืื ืฉืื ื ืืชื ืืืฆืืจ ืงืฉืจ ืขื ืฉืืจืืช ืืืงืืืืช ืื ืฉืื ืืขืืืจ ืื ืืื ืฉืืื.ื
ืืืื - ofrimatzastudio@gmail.com
ืืืคืื - 054-8208888
ืื ื ืืงืคืืืื ืืืฉืชืืฉ ืืืืืจื ืืื ืืฆืืืื ืื ืืืชืืืื ืืืืืืช ืืืืืื ืฉืื ื,ย ืื ืคืจืื ืืืืืฆืจ ืขื ืืื ื ื ืืฉื ืชืืืืช ืชืคืืจื ืคื ืืืืช ืื ืืคืืจืืืช ืืืจืืืช ืืืืืกื.ื
ื ื ืืงืคืืื ืืขืืื ืื ืืืืืฉืื ืืงืคืืื ืขื ืื ืช ืืฉืืืจ ืขื ืืืื ืืืืจื ืืื.ื
.ืืฉืื ืืืืก ืืช ืืืืืื ืื ืืจืง ืขื ืคื ืืืืจืืืช ืืืืคืืขืืช ืขื ืืื ืชืืืืช ืืืื ืืคื ืืืืช*